The Catholic University of America

 Health Requirements Frequently Asked Questions

Question

Answer

What if all my documents are in one large pdf file?

When you upload your health requirements into CertifiedBackground.com and name that record, check all the requirements.

I uploaded my documentation but I forgot the page.  What do I do?

There are two ways you can handle this.  You can either:

1.     Rescan the form and the supporting documents into one pdf file, reupload the document and associate the uploaded record to the correct requirement

2.     Scan the missing page and follow the directions for appending a page to existing records

The documentation for one of my requirements was rejected?  What do I do?

In the Immunization Tracker, click on View Rejection Reason.  It will explain if there is something missing or if there is a 

I found a online CPR course, can I take that?

No.  The only accepted courses are from the American Red Cross or the American Heart Association.